Customer Testimonials
Kind words from our customers
We appreciate the opportunity to service your vehicle, and thank you for the kind words. If you were happy with our vehicle care, please let us know!
I brought my car into Westlake Auto Collision and the whole process couldn’t have gone any more smooth. They told me a timeline for the work to be done, and my car was done on time like they said. They called enterprise for me and had them pick me up. They ordered all brand new parts for my car and their work was impeccable. They communicated very clearly along the way and kept me updated on what was going on. I highly recommend them!
Tanya H. – Thousand Oaks, CA 2/11/2020
Could not have asked for a better experience! They did a fantastic job on the car, and the customer service was top-notch. I would recommend this place to anyone that needs any sort of work done on their car!
Justin T. – Los Angeles, CA | 1/22/2020
the best autobody shop around. i have taken my car as well as my whole family. the car comes back clean and in a timely manor. jim and nick will take care of you and explain the whole process. If I need more work in the future I will take it to WAC.
Ryan R. – Thousand Oaks, CA | 8/6/2020
Hands down this was my best experience ever. I had the Royal treatment from the start. They arranged the interaction with the insurance company, serviced my car over the holidays, helped me with a rental, negotiated a price I could afford on damage not covered by the insurance, set up an automotive engine repair to coordinate with my service and best of all cleaned the clear inside and out. It felt like I was driving my car out the lot as if was brand new. Once home, I noticed the plug in for the cell phone was broken. I took it back and it was fixed within 10 minutes.
Kudos to the entire staff: Makiela, Dana , Nick and Jim Marko
Rosalyn K. – Los Angeles, CA | 1/16/2020
My truck was smashed on the freeway so I looked at the yelp reviews in the area and saw Westlake Auto was getting top reviews. Well….. Yelp didn’t lie. Nick at Westlake was top notch. The insurance company was trying to nickel and dime every repair, but Nick handled everything. My truck looks like new. Thanks again Nick and I’ll be back.
John M. – Los Angeles, CA | 6/19/2020
Found this fantastic and friendly business on yelp. Spoke with Nick whom was over the top helpful in every way. Extremely trustworthy and accommodating, i would highly recommend this shop without any hesitation.
D G. – Fresno, CA | 8/5/2020
Backed my new Tesla 3 into a light pole, and didnt want to go the local authorized Tesla shops due to reported high wait times….. Nick took in my car after he gave me a quote on it, then handed it back to me four days later. Super service, great communication. Matched Tesla paint exactly. The car is back to brand new.
Vince C. – Agoura Hills, CA | 8/10/2019
Great place! Found them on Yelp looking for a body shop for some work for my car and am very happy. Friendly and communicative staff. No games, gimmicks or up-pricing. Plus was the best quote of a few. If I need more body work in the future, I’d go back to them, first.
Debra H. – Thousand Oaks, CA | 12/7/2019
Excellent work done to my Toyota. Back corner was hit while in our cul d sac. After Westlake’s repair, looks new. Thank you
Steve S. – Agoura Hills, CA | 5/29/2019
“Dear Mr. Marko and To whom it may concern:
I am writing you to express my appreciation for the service that you provided for my Toyota Corolla CE car in reference to rust treatment of the top of my car and the repainting.
The service was professional done and with great quality. I didn’t expect that the color of my car will match the existing color especially in the areas that were not repainted. My co-worker even thought I bought a new car. This is because my car looks brand new.
Aside from this, the staff especially Sean is very helpful and friendly. I even asked him something about the car that I rented from Enterprise and he just handled all my questions with enthusiasm. This is one of the things that set your company apart from other companies.
I thank you for the competitive price that you gave me. The quality of service plus the warranty are worth the value of the price I paid. This is very important for me since I am on a tight budget. I was happy that I brought my car to your company.
Lastly, I want to thank you, your staff, Sean and Nick and others who have shown professionalism in dealing with customers like me.
Rest assured that I will recommend your company to my friends and people I know.
I hope your company will be in the business for a long time and will achieve the success that it deserve.“
Mae Agawin – Westlake Village
“Westlake Auto Collision rocks! Jim, Sean, and the boys are the best in the business! The best customer Service I’ve had in this industry! EVER!“
Jim G. – Westlake Village
“Just wanted to thank Jim and Sean and the rest of the crew for the great work the did to my car. P.S. my moms car looks great as well.“
A. Scott – Westlake Village
“I am hopeful that I will not be needing the services of a body shop for a very long time. However, if I do, I’ll be taking my car to Sean or Jim at Westlake Auto Collision. They did a fabulous job and the customer service was beyond great!“
J.C.R. – Thousand Oaks
“We would absolutely recommend Westlake Auto Collision for any of your car needs.“
Pam D. – Thousand Oaks
“The shop kept me informed about the progress of the repairs and all the necessary dealing with my insurance company.“
B.A. – Camarillo
“Outstanding customer service. Keep up your high standards!”
Emma M., Camarillo, CA
“Friendly, efficient service.”
Sheila K., Thousand Oaks, CA
Quality repair work.”
Sun N., Simi Valley, CA
“Thanks again for everything! The car is beautiful!”
Katie and Roger P., Simi Valley, CA
“Outstanding customer service. Keep up your high standards!”
Emma M., Camarillo, CA
“Friendly, efficient service.”
Sheila K., Thousand Oaks, CA
“Quality repair work.”
Sun N., Simi Valley, CA
“Friendly and efficient.”
Roger H., Oak View, CA
“Great job and done promptly.”
Roma E., Thousand Oaks, CA
“Loved having the repair described to me.”
John K., Oak Park, CA
“So professional.”
Debbie B., Thousand Oaks, CA
“Thanks again for everything! The car is beautiful!”
Katie and Roger P., Simi Valley, Ca
“I liked having all my questions answered.”
Dana E., Sherman Oaks, CA
“Best bodywork anywhere!”
Dave N., Simi Valley, CA
“Excellent job repairing car! Thank you so much for all you did! I’m so happy with the way my car looks!”
Ashley G., Simi Valley, Ca
“Beautiful car repair work.”
Carole H., Westlake Village, CA
“Excellent work and communication.”
Barbara W., Thousand Oaks, CA
